PRODUCT REVIEW TRACKING
Most reviews never touch a review site.
A customer reviews your product as a tweet, a Reddit thread, or an Instagram caption, not a form on your website. Social Line tracks your product name as a keyword across Facebook, Instagram, X, LinkedIn, Reddit, Threads, and TikTok, so every one of those reviews lands in your feed, scored for sentiment, the same day it's posted.
Mentions for “Example Co.”
SAMPLE DATA · FICTIONAL BRAND
Reviews, wherever they're posted
Switched to Example Co. last week, onboarding was painless, big fan so far.
Support reply took two days. Product is fine, response time is not.
Three tools I stopped paying for after switching to Example Co. Link in bio.
Mentions by platform
The same product review might land on X, Instagram, or Reddit before it ever reaches a dedicated review site, tracked and scored the moment it posts.
HOW IT WORKS
The workflow, step by step.
Track your product name as a keyword
Add the product name, and any shortened or misspelled versions people actually use, as a keyword, the same setup as tracking a brand.
Reviews arrive from every platform, scored
A post, a comment thread, a caption, whatever platform it landed on, arrives with sentiment already attached, positive, neutral, or negative.
Read the pattern, not just the post
Sentiment mix and platform breakdown show whether reviews skew positive on Instagram but critical on Reddit, a pattern a single review site would never surface.
WHAT'S INCLUDED
What makes this work.
Every platform a review might land on
Facebook, Instagram, X, LinkedIn, Reddit, Threads, and TikTok, run per keyword, so a product review posted anywhere in that set reaches your feed instead of staying invisible.
Sentiment attached automatically
Positive, neutral, or negative is scored on every review-style mention the moment it's tracked, no manual reading required to know the shape of the reception.
See where the good and bad reviews cluster
Platform breakdown shows whether praise concentrates on one platform and complaints on another, so you know exactly where to look and where to respond.
Auto-categorized like feedback
Reviews get matched against categories like praise, complaint, bug report, and feature request, so a mixed batch of posts sorts itself before anyone reads it.
FAQ
Questions about product review tracking
Does this replace review platforms like Google or Trustpilot?
No. It covers the reviews and reactions people post on social platforms instead of a dedicated review site, X threads, Reddit posts, Instagram captions, which a review-site tool won't see.
Can I track more than one product at once?
Yes, each product is its own keyword, and you can group them together so a whole product line reads as one view.
How is a "review" identified?
Social Line doesn't require a formal review format. Any public post that mentions your tracked product is pulled in and scored for sentiment, whether it's a full review thread or a one-line reaction.
The internet is talking.
Start listening.
First results land within about two minutes of setup, then each keyword runs on the schedule you pick, from every 5 minutes to daily.
Takes a minute to set up · Free for 14 days · No credit card