Know before you track.

Enter a brand, product, competitor, or campaign name from the homepage or your dashboard, and choose which platforms to search. The first run starts automatically, with results in about two minutes. After that it runs on a schedule you choose, from every 5 minutes to once a day (every 12 hours by default). Boolean modifiers let you require or exclude terms so the match stays relevant from the first pull.

Facebook, Instagram, X, LinkedIn, Reddit, Threads, and TikTok. Every plan includes all seven, you choose which ones to search per keyword.

No. New accounts get a free 14-day trial - up to 100 mentions across 2 keywords, no card required - so you can see real results before choosing a plan. Paid plans start with Starter.

A new keyword's first results arrive within about two minutes. After that, each keyword runs on a schedule you choose, from every 5 minutes to once a day, on every plan (every 12 hours by default), so new mentions land in your feed without you doing anything.

Each mention is scored for sentiment, tagged with a category, and given an estimated reach before it ever reaches your feed, so nothing arrives unlabeled or unsorted.

Yes. Keywords are just search terms, most accounts track a mix of their own name, products, and a couple of competitors side by side.

It surfaces every open negative mention, ranked by reach at risk, so the highest-stakes conversation never gets buried under routine volume.

Mark any mention open, done, follow up, or irrelevant. That status, combined with the Needs attention view, turns the feed into a queue instead of a wall of posts to scroll through.

Yes. Group keywords by brand, competitor, or campaign so the sidebar stays readable whether you're tracking ten keywords or a hundred.

The Trends view covers the last fourteen days of volume, sentiment mix, reach, and engagement, tracked day over day, so a spike or a slide shows up before it becomes a surprise.

Yes. Every plan includes a chat assistant docked in your dashboard that can track a keyword, triage a mention, pause or resume a search, and check your plan usage from a plain-language prompt. It's separate from MCP - no external AI agent or API key needed.

Plans are priced by how many keywords you track and how many mentions come in each month. Every tier includes all seven platforms, sentiment scoring, trend analytics, and MCP access. Higher tiers raise the keyword and mention caps, and Growth and above will include alert rules when they ship.

The feed pauses new mentions until your next billing cycle. There are no overage charges, and you can upgrade at any time to lift the cap immediately.

Yes, from your dashboard settings at any time. You can cancel whenever you like with no long-term commitment.

Nothing is deleted. Past mentions stay stored, your feed just shows the window your current plan covers. Upgrading again restores the full history immediately.