X · BRAND MONITORING

Catch every mention on X before it becomes a thread.

X moves fast, and a single post can turn into a pile-on before a support inbox notices. Social Line tracks your brand, product, and competitor keywords on X, scores every matching post for sentiment and reach, and surfaces the ones that need a reply first.

Support and comms teams handling public repliesBrands tracking fast-moving conversationsTeams also tracking competitors on X
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EXAMPLE CO. · X MENTIONS

Recent mentions

Priya NairXPositive18.4k reach

Switched to Example Co. last week, onboarding was painless, big fan so far.

Ruth AdeyemiXNegative9.1k reach

Northwind's new pricing tiers are confusing compared to everyone else's.

Amber EllisXPositive52.3k reach

#ExampleCoLaunch is live! Grabbed early access the second it opened.

Needs attention

1 negative mention · 9.1k reach at risk

Ruth AdeyemiX

Northwind's new pricing tiers are confusing compared to everyone else's.

9.1k reach

Reputation score

Mixed

Avg. of each mention scored 100 (positive), 50 (neutral), 0 (negative)

Sentiment mix

Sample data for a brand tracking mentions on X. Every mention on this platform is scored the same way as the other six platforms Social Line tracks.

HOW IT WORKS

The workflow, step by step.

01

Track your brand as a keyword

Add your brand, product, or competitor name and turn on X as one of the platforms it runs against, alongside Facebook, Instagram, LinkedIn, Reddit, Threads, and TikTok.

02

Posts arrive scored for sentiment and reach

Every matching post comes in with sentiment attached and an estimated reach, so a quote-tweet with real reach doesn't get missed among quieter mentions.

03

Work the Needs Attention queue

Open negative posts are ranked by reach at risk, so the one most likely to spread gets a reply first, not whichever one happened to be read first.

WHAT'S INCLUDED

What makes this work.

Boolean modifiers narrow the signal

"Must also mention" and "hide if it mentions" filters cut down noise on a common brand name before it ever reaches your feed.

Sentiment on every post

Positive, neutral, or negative sentiment is attached automatically, so a spike in negative posts is visible as a pattern, not a pile of individual replies.

Reach-ranked attention queue

Negative posts are ranked by estimated reach at risk, so the one most likely to spread surfaces before the ones with a handful of views.

Track competitors the same way

Add a competitor's name as its own keyword and read its X sentiment and volume next to your own, no separate tool required.

FAQ

Questions about X (Twitter) brand monitoring

Does this cover replies and quote posts, or just original posts?

Public posts, replies, and quote posts that match your keyword are all in scope, through X's public API.

How current is X data?

Each keyword runs on a schedule you choose, from every 5 minutes to once a day, so new posts show up in your feed at the next scheduled run.

Can I track my competitors on X too?

Yes, add a competitor's name as its own keyword, it's tracked with the same sentiment and reach scoring as your brand.

OTHER PLATFORMS

Track all seven at once from Brand Monitoring, or see how the same data applies to reputation, competitors, and reporting.

The internet is talking.
Start listening.

First results land within about two minutes of setup, then each keyword runs on the schedule you pick, from every 5 minutes to daily.

Takes a minute to set up · Free for 14 days · No credit card